Knowledgebase: Other Support
RMA Repair
Posted by PVI Support, Last modified by PVI Engineers on 18 February 2018 08:18 AM

If you require a RMA Repair, please use our Troubleshooter to find a solution before creating a ticket.

If you get to the end of the steps and have not fixed your issue it will prompt you to create a ticket so we can begin the process for you.

If you do not see your product in our Troubleshooter due to it falling under the legacy products, please open a ticket explaining your issue so we can address it and formulate a step process for you to try before giving you a RMA for repair