My micromod 1 unit is missing the encoder menu
Posted by PVI Support, Last modified by PVI Support on 29 June 2018 10:58 AM

Please try a different 12v 2 amp power supply on your unit and see if the encoder menu is back

If that did not help  then we can try reflashing the program via USB by following this link below

 

Choose the right standard (QAM or ATSC) for your unit and follow the instructions

 

http://www.quickinstallnow.com/azp0649070903578/

 

 

If you are still having issues then please open a ticket to create a RMA repair request.