Knowledgebase
   

See attached install guide.
VECOAX SERIES TROUBLESHOOTING FAQ NO VIDEO Check for the TEST PATTERN using a test TV, using the unit's basic setup with default settings. 1. Connect unit to TV via coax cable. DO NOT connect the HDMI source. 2. Use default settings on the unit. (T...
For Combining ATSC (Over the Air channels) you must find the frequencies that are used by your local stations. This information can usually be found online by searching for, "(insert your local area) ATSC frequency chart." This will give you a nice ta...
DOA POLICY AND PROCEDURE   We are sorry to hear that you received a defective product. We have very strict Quality Control procedures in place and verify each unit after production, before shipment of the product. Because of the nature of electronic...
How do I save my Vecoax Ultra configuration settings to the desktop? To save your settings or backup your settins you can easly do so using our Control Software found here [http://pviusa.kayako.com/Knowledgebase/Article/View/84/0/pvi-control-software] ...
HOW TO SET A STATIC IP ON VECASTER/VECODER To set a static Ip on your unit please go to the network settings under the system tab of the unit as shown below To set a static IP please change the default IP: 192.168.1.168 to a new IP address you wish. H...
PVI can not go into detail on taking a stream and go live onto a website. We are not web developers. However, Here is link to an article to help you put it all together. https://www.dacast.com/blog/how-to-setup-live-streaming-video-on-website/ [https:...
You can contact your local service provider of your basic cable to find the frequencies that they use and fine the ones that are available for you to use. If you wish to inject into a Digital Cable Converter box or STB (set-top box) most of the time the...
If you have our old legacy model Vecaster HEVC such as this one below, then you can find the latest instructions and gudie for streaming to Youtube in the link below: http://www.quickinstallnow.com/xtr0649070901703/ [http://www.quickinstallnow.com/xtr06...
DISPLAY DOESNT SHOW ANYTHING AND THE ALARM AND USB LIGHTS FLASH Probably the actual power supply is malfunctioning and cannot output the proper power We suggest you to try another 12 volts 2 ampere or higher ampere power supply as this might fix your i...
Micromod 2 ATSC MMD-MS Legacy Model Manual Attached below
Micromod 2 QAM MMD-MS Legacy Model Manual Attached below
Micromod 1 Legacy manual ATSC(Over the air channel) QAM(Digital Cable) TAGS: MMD MS ATSC QAM MIRCOMOD MICROMOD Multimedia
For Combining ATSC (Over the Air channels) you must find the frequencies that are used by your local stations. This information can usually be found online by searching for, "(insert your local area) ATSC frequency chart." This will give you a nice table ...
MY AUDIO TO MY TV IS NOT IN SYNC WITH THE VIDEO If you are using the audio before the encoder to go to a stereo or speaker system you will need an Audio delay to delay the stereo audio 300-500ms inorder to resync it with the video. These can be found on...
If your Vecaster is freezing or becoming unresponsive on your vlan this could be your network settings. Factory reset your unit by using the hard reset button on the back of the device Test using the default settings and directly connect to the unit. ...
Cheap VGA to HDMI converter devices sometimes do no convert the video tables correctly causing sync issues. Simple fix would be buying a better quality VGA to HDMI converter if your using the Minimod 2, Mircomod 3, or VeCoax Ultra HDMI you can force t...
Ethernet Switch Configuration The following list includes all network switch configuration options that PVI Engineers have come across so far. Look for these or similar options when configuring your switch. 1. Enable IGMP Snooping a. Must be ena...
CONTROL SOFTWARE Minimod 2 Minimod 2 Blade Micromod 3 HDMI Micromod 3 SDI Vecoax Ultra Rack HDMI ***Requires WINRAR, 7zip, or winzip program to extract the files*** ***Please download only one of the files Zip or RAR********
RESELLER RETURN POLICY As a Reseller you are required to resell the product as "used" or "open box item". If you wish to return a single item order to us (PVI) for either Store Credit towards another purchase or full refund at the cost of a restocking...
To set up multiple units on one coax cable please do the following 1. Set each unit with its own Frequency. Example: Unit 1 783000 MHz Unit 2 789000 MHz 2. Set each unit with its own Major and Minor channel Example: Unit 1 Major 1 Minor 1 U...
Please refer to SmartIPTV app for guides on setting up streams. As this is a third party app we only can provide limited support. Here are some suggestions you can try 1.Check to see if your can view the stream Via VLC player If VLC plays the strea...
Teamviewer Link for Phone Support Only Please click this link to activate the teamviewer for PVI Tech Support - Please do not use your version if you have it installed already. CLICK HERE >>>>>>> Teamviewer Support [https://get.teamviewer.com/f8cu2tb]...
To use Akamai with the Vecaster or Vecoder RTMP stream you can do the following. Akamai usual gives you RTMP URL rtmp:// [rtmp://p.ep702700.i.akamaientrypoint.net/EntryPoint/]p.ep75735.i.akamaientrypoint.net/EntryPoint/ RTMP Stream dkrlive7_1_100...
You can use a Laptop or PC as a HDMI source for our units no problem at all. It requires you to set the output HDMI reosultion to a TV standard such as 1920*1080 59HZ(1080P) or 1280*720P 59hz(720P) This can be done simply by putting your Laptop in Ext...
In order to use the Raspberry PI as s HDMI source sometimes it is required to preform the following on your raspberry PI: From shell prompt "sudo tvservice -d /boot/edid.dat" Then "cd /boot" Then "vi config.txt" Add the following 2 lines: hdmi_e...
If VLC is not playing your IP Streams then please check the following 1.Is your PC in the same Network range as your Stream? Encoder IP:192.168.1.168 PC IP: 192.168.1.100 2. Are you directly connected to the IP port of the Streaming Encoder? 3.D...
IR controller Codes for the Vumatrix 1080p 60, 4k30, and 4k60 POE models. IR commands codes of the remote control: HEADER CODE0 0x5c HEADER CODE1 0x93 NUM 0 0x20 NUM 1 0x21 NUM 2 0x22 NUM 3 0x23 NUM 4 0x24 NUM 5 0x25 NUM 6 0x26 NUM 7 0x27 NUM 8 0x28 ...
The Default Wifi Name for the Smart Controller is Vumatrix And the password is "PVI12345" If you need to factory reset the unit The reset procedure works as followed: - Open the top cover and look for the switch labeled SW2 - Reset possible only ...
Our Vumatrix Wifi controller password by default is :PVI12345 You may change this after you connect using the Matrix Control App on your phone Tags: Vumatrix Wifi Controller Password Default Matrix Control App
WARRANTY POLICY AND PRODCEEURE Because of the nature of electronics defects or damage can happen. We have very strick QC control to ensure that we can minimize the amount of defects or prolong failures. Each unit has a 5 year limited warranty that sta...
HLS format developed by Apple prebuffers frames to make it easier for Mobile devices to receive the video stream. This can be from 30secs up to 2-minute delays from the live source. If you wish to get ultra-low delay we suggest using the TS format or Mu...